Original posts will be no less than 300 words and due on Friday in the week assigned.
Discussion Board Prompt:
- Think of a conflict that you were involved in at work recently. Describe the situation in detail and discuss how the conflict was resolved. How would you characterize the approach that was used to resolve the conflict according to what you have learned in this chapter of the text? Now talk about how the situation could have been handled better using any appropriate approach discussed in the book. Remember to focus on communication in your response.